๐ŸŽ‰ Special Offer - Flat 70% OFF + Get 1 FREE Gift! ๐ŸŽ | Limited Time Deal! ๐Ÿš€ | Shop Now & Save Big! ๐ŸŽ‰ Special Offer - Flat 70% OFF + Get 1 FREE Gift! ๐ŸŽ | Limited Time Deal! ๐Ÿš€ | Shop Now & Save Big! ๐ŸŽ‰ Special Offer - Flat 70% OFF + Get 1 FREE Gift! ๐ŸŽ | Limited Time Deal! ๐Ÿš€ | Shop Now & Save Big!
Smarty Digital Logo
WhatsApp Business Automation

Turn WhatsApp ChatsInto Confirmed Ordersโ€” Automatically.

Campaigns, chatbots & CRM built for businesses that close deals on WhatsApp. Set it up once โ€” let it sell, reply, and follow up around the clock.

98%
Open Rate
vs 22% email
3ร—
Lead Conversion
vs no automation
99%
Delivery Rate
verified numbers
WhatsApp Business Marketing
WhatsApp CRM
WhatsApp CRM

Manage Every Customer Conversation in One Place

Stop juggling multiple chats and losing track of follow-ups. Our WhatsApp CRM gives your team a shared inbox, full customer history, and smart segmentation โ€” so no conversation falls through the cracks.

Unified Customer Inbox

All WhatsApp conversations in one shared team inbox โ€” no missed messages, no duplicate replies.

Smart Segmentation

Tag customers by purchase history, location, or interest. Target the right people every time.

Full Conversation History

Every chat, note, and order detail in one place. Any agent picks up exactly where the last left off.

Team Assignment & Routing

Auto-assign conversations to the right agent or department. Reduce response time, increase CSAT.

Automated Bot Flows

Answer Every Customer 24 / 7 โ€” Without a Team

Our intelligent bot flows handle FAQs, collect order details, qualify leads, and share product catalogues โ€” all while your shop is closed. You wake up to completed orders, not a wall of unanswered messages.

24 / 7 Instant Replies

Answer FAQs, check stock, and collect orders at 2 AM without a single agent online.

Smart Intent Detection

Bot understands product queries, complaints, and order requests โ€” and routes each correctly.

Lead Qualification Flows

Capture name, budget, and requirement before a human steps in โ€” your team talks to ready buyers only.

Order Collection Automation

Bot gathers product, size, address, and payment preference end-to-end. Zero manual effort per order.

๐Ÿฅ
Dr. Mehta's Clinic
Bot ยท Available 24/7

Hi, I need to book an appointment with Dr. Mehta.

10:02 AM

Hello! ๐Ÿ‘‹ Dr. Mehta is available today at 11 AM & 4 PM.

View Available Slots โ†’

10:02 ยท Bot โœ“โœ“

4 PM please.

10:03 AM

Sure! Your name & reason for visit?

10:03 ยท Bot โœ“โœ“

Priya Sharma โ€” fever & headache since 2 days

10:04 AM

โœ… Appointment confirmed for today at 4 PM. Reminder sent 30 mins before!

10:04 ยท Bot โœ“โœ“

Type a message
Live Bot
Broadcast Campaigns
WhatsApp Campaigns

Reach 1,000 Customers in One Tap

Send targeted broadcasts to your opt-in list in seconds. Flash sales, new arrivals, re-engagement nudges โ€” with real-time analytics showing exactly what worked and what to repeat next time.

Broadcast to Thousands in One Tap

Send flash-sale alerts, new arrivals, and offers to your full opt-in list instantly.

Real-Time Analytics

Track delivery, open, and reply rates per campaign. Know which offer converts and scale it.

Re-engagement Sequences

Automated nudges go to customers who have gone quiet โ€” personalised discounts bring them back.

Segmented Targeting

Send the right message to the right segment โ€” new customers, loyal buyers, or lapsed shoppers.

98%
Avg Open Rate
4,200+
Messages / Send
21%
Avg Reply Rate
Analytics Dashboard

Every Number That Matters to Your Business

One dashboard. Real-time stats on campaigns, conversations, bot performance, and revenue โ€” so you always know what's working and what to fix.

98%
Message Open Rate
vs 22% email avg
99%
Delivery Rate
on verified numbers
<5 min
Avg First Reply
bot handles first touch
3ร—
Revenue Uplift
vs no WhatsApp channel

See the full picture, not just message counts

Track campaign performance, monitor bot resolution rates, and measure CRM team response times โ€” all from one screen. Filter by date, channel, or agent.

  • Campaign delivery, open & reply rates
  • Bot resolution rate vs. human handoff %
  • Average response time per agent
  • Revenue attributed per broadcast
  • Contact growth & opt-out tracking
  • Peak hour heatmap for smarter send times
WhatsApp Analytics Dashboard
Live Data

Common Questions

Straight answers before you commit.

Ready to turn WhatsApp into your top sales channel?

We handle setup, compliance, and campaign strategy. You focus on fulfilling orders.

No long-term lock-in Setup in 3โ€“5 days Meta-compliant campaigns

WhatsApp is a trademark of Meta Platforms, Inc. We are an independent third-party service provider and are not affiliated with, endorsed by, or in any way officially connected to Meta.